Assignment Task
Project Overview
The course project is designed to assist you in learning how to use information technology to improve various business processes’ efficiency, resiliency, and scalability. This is shown below
Role of Information Technology in Business Process Improvement
Various technologies provide means to complete tasks faster with reduced costs, make them less error-prone, and free people to add more value to businesses by devoting their time to tasks that cannot be performed by machines.
The project is designed to accomplish the following objectives:
1. Identify the problems or opportunities in a business, where information technology can provide value in increasing revenue, reducing costs, or improving the quality of products and services that the business provides.
2. Identify the requirements to provide a solution and investigate various information technology solutions.
3. Recommend plausible IT interventions to support the business problem, provide a path to its implementation, and analyze the return on investment.
Project Introduction
Choose any one of the problem statements given below.
1. Problem statement 1
Suppose you are appointed as the Chief Information Officer (CIO) by a multispecialty hospital that caters to different types of patients needing specialized care.
The chief information officer (CIO) oversees a company’s IT function people, processes, and technology to ensure that it provides outcomes that support the business goals. As one of your upcoming projects, you have been asked to investigate how artificial intelligence (AI) technology can be used to improve healthcare processes that will, in turn, improve healthcare quality. For instance, AI can help optimize patient care by aiding in assisted or automated diagnosis and prescription as well as providing real-time prioritization, personalized medication, and so on.
Currently, the hospital deploys many tools and technologies that automate various patient care processes. However, all these systems produce a large amount of data in many forms, such as scanned images, documents, reports from various databases, and electronic health record systems.
A CIO’s tasks are given below:
1. Drive organizational alignment by providing a clear understanding of the use cases that exhibit the advantages of artificial intelligence
2. Recommend return-based, relevant AI investments to ensure that the hospital benefits from cutting-edge technology
3. Recommend a plan to implement AI solutions by expanding the role of the current Information Technology Department
Note: You need to choose a specific function of the hospital (diagnosis and treatment, patient care, administration, medical research, etc.), where you would want to implement AI solutions.
2. Problem statement 2
Suppose you are hired as an IT solution consultant at a telephone company whose current offerings include cloud computing services; mobile services, including 5G, through various towers; and internet services to both businesses and retail consumers. The company foresees an opportunity to create new services through edge computing to connect the Internet of Things, people, and businesses.
Edge computing is the practice of capturing, processing, and analyzing large amounts of data near the source. It contributes to speed and efficiency and enables
Organizations to analyze data in real-time. It reduces latency during data transfers since computing is performed closer to the source where data is being generated. With edge computing, there is less reliance on cloud services. Since it processes data in real-time, the usage of internet bandwidth as well as the storage requirements on the network are low.
The Internet of Things describes a network of connected physical objects (things) to the internet or/and to each other. They can collect and transfer data over a network without human intervention.
The term “thing” in the “Internet of Things” includes everyday objects, such as kitchen appliances, thermostats, cars, and baby monitors, that can now be connected to the Internet via devices. These devices enable seamless communication among processes, things, and people. A thing can also be a person with a heart implant, a farm animal with a biochip transponder, an automobile with built-in sensors that alert the driver when the tire pressure is low, or any other natural or artificial object that can transfer data over a network.
Sensors could be temperature sensors, motion sensors, moisture sensors, air quality sensors, light sensors, etc. These sensors, along with an internet connection, allow us to collect information automatically from the environment and make smarter decisions.
Over the last few years, the amount of data generated by sensors and other devices in the Internet of Things (IoT) has increased substantially.
IoT data is currently processed in the cloud, mostly through computing resources located in data centers across countries. As a result, network bandwidth and communication latency are severe bottlenecks. In addition, the usage of drones and the number of autonomous vehicles are pushing edge computing solutions, which
brings computing closer to the producers and consumers of data from these sources.
A consultant’s tasks are listed below:
1. Drive organizational alignment by providing a clear understanding of the use cases that exhibit the advantages of edge computing
2. Recommend a solution to deploy edge computing to connect people, things, and businesses
3. Recommend a plan to implement edge computing solutions by expanding the role of relevant stakeholders at the telephone company for providing edge computing services by leveraging their cellular towers, internet access, and connectivity services