| This assessment requires students to complete demonstrations/role plays. Please read details below:
Classroom Students—are required to complete the demonstrations/role plays and worksheets with anotherstudent in the classroom setting and assessed by Trainer/Assessor. Trainer/Assessor completes checklist.
Distance/Online Students—are required to complete the role plays/demonstrations and worksheets (via video/Smart phone recording) with a nominated person. The trainer will complete the checklist based on video supplied. You can use programs to submit your role play, such as OneDrive (Hotmail users) Google Drive (Gmail users) or Dropbox.
Traineeship Students— are required to complete the role plays/demonstrations and worksheets with their trainer/assessor during the traineeship scheduled visit. If not available during the visit, please complete the tasks (via video/Smart phone recording) with a nominated person. The
trainer will complete the checklist based on the trainer/assessor’s observation or your submission. You can use programs to submit your role play, such as OneDrive (Hotmail users) Google Drive (Gmail users) or Dropbox.
This assessment contains the following:
· 3 x role plays
· 1 x feedback / complaints form
· 1 x Checklist
Step by Step Instructions (for classroom and distance students)
1. You are required to familiarise yourself with the information provided on the role plays (scenarios) in the following pages.
2. You will need to nominate a person to complete the role play with. They are required to
sign their name in the section ‘nominated person’ in this table.
3. Conduct role play 1 with nominated person
4. Conduct role play 2 with nominated person and complete the complaints / feedback form
5. Conduct role play 3 with nominated person
6. Trainer / assessor or third party will complete the checklist
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