Unit H428 Housing Management Assessment Example 2026/27

The Housing Management unit is really important because it helps people understand what Housing Management is about. This unit is about the things that landlords do to manage homes. The assessment looks at the side of things like contracts and also the bigger picture like helping people and keeping them safe and healthy.

Learning Outcomes and Assessment Criteria

1. Understand the Role and Purpose of Housing Management

• You need to be able to explain what Housing Management does. Why it is important.
• You also need to know about the laws and rules that Housing Management has to follow.

2. Understand Core Housing Management Services. How They Are Delivered

• You have to list all the different services that Housing Management provides.
• Then you need to explain how people who live in the homes can have a say in what servicesre provided.
• You also need to compare the ways that Housing Management services can be delivered.
• You have to look really closely at how one of these services actually works in real life.

3. Understand the Role of Housing Management in Supporting Tenant Well-being

• You need to think about how Housing Management affects the health and well-being of people who live in the homes.

Tutor and Assessor Guidance

• When we talk about tenants we are also talking about people who have contracts in Wales.
• All the laws and rules we talk about should be the ones that apply to the country where the student is studying.
• Housing Management is not about contracts it is also, about helping people.
• Some of the things that Housing Management does include:

• Repairs and maintenance
• Tenancy management
• Rent collection and arrears management
• Anti-social behaviour management
• Resident engagement services

The Housing Management unit will help you understand all of these things and how they work together.