1.2 List the differences between oral and written communication..
Explain the differences between oral and written communication and their forms using suitable examples.
1.2 List type of communication. Discuss types of communication eg interpersonal, graphic, verbal , non-verbal.
2.1 List variables involved in communication.
Explain variables in communication.
2.2 Note the role of the speaker - message encoding and attitude. Note the role of receiver - message decoding.
Explain the roles of the speaker and the receiver in a communication process.