Managing Quality in Health and Social Care

Introduction to Health and Social Care Management

Managing health and social care aspects has becoming crucial for the firms and this also assists in promoting healthy and fit world. The present research report has been made with an attempt to reflect the views of all stakeholders from quality point of view. All types of medical care concerns are required to provide only quality services to the patients as through this, care home will be able to retain the interest of stakeholders (Nolan, Moonie and Lavers, 2005). The report further is also focusing on several techniques and approaches for measuring quality in healthcare services and alongside the role of hospital and the department of health in setting of clinic waiting standards is also being mentioned. From the present case, it has been mentioned that the clinic of NHS has been facing several complaints from patients wherein it fails to provide proper waiting services to the patients even in unstable state. This up to some extent reduces the interest of patients and because of nonavailability of staff members; the problem has been increasing further. Thus some recommendations as well as opinions will be provided to NHS clinic based on some approaches that could enhance quality systems of health care services.