MOD003629 Engineering Quality Management.
Students should utilise the following scenario and prepare a 1500-word report detailing their activities and plan of action.
You are the Quality Control Manager of a medium sized manufacturing company that specialises in the production of copper pipes. The following data presents the number of nonconformities observed in 13 consecutive samples of 100 copper pipes. The inspection unit is defined as 100 pipes and thickness is being measured for them.
|
Sample No |
Number of nonconformities |
|
1 |
55 |
|
2 |
40 |
|
3 |
35 |
|
4 |
26 |
|
5 |
45 |
|
6 |
39 |
|
7 |
32 |
|
8 |
20 |
|
9 |
25 |
|
10 |
10 |
|
11 |
50 |
|
12 |
60 |
|
13 |
39 |
|
Total |
476 |
Construct a control chart for nonconformities from the data provided in the table above.
Determine if the process is under control or not and comment on the control chart with emphasis on the emergence of any trends or issues.
3. Your Managing Director is unsatisfied with the level of quality control and intends to implement Feigenbaum`s philosophy of total quality control to mitigate quality related issues. Prepare a report highlighting the steps that you would need to take to implement this philosophy and the implications of your actions with focus on quality control. Please make use of peer-reviewed literature to support your claims as appropriate.